Turn every product search
into customer intelligence.
Trayam reads the intent behind every question, recommends products with explainable reasoning, and turns the conversation into intelligence your merchandising team can act on.
Illustrative example session — not live customer data
Post-workout recovery blend, dairy-free, ships today.
Dairy-free · fast-absorbing · ships today
Matched on diet, recovery profile, and delivery window. Other options ruled out on diet or timing.
Other options ruled out on diet or delivery
Shoppers this week are asking for dairy-free recovery options you don't stock in every flavor.
From product catalog to answered question, in four steps.
Connect once. Trayam indexes your catalog and starts answering shopper questions right away.
Connect your commerce platform
Install the app and authorize access. No engineering work required.
Trayam indexes your products
Every product, variant, and attribute becomes searchable in natural language.
Customers ask natural language questions
Shoppers describe what they need in their own words, no filters or guesswork.
Trayam recommends products and merchant insights
Shoppers get grounded recommendations. You get the intent and search data behind every question.
This is what shoppers actually talk to.
Real product data and real reasoning, not a generic chatbot bolted onto your store.
Two good options depending on texture. For a smooth mix, the Pea & Pumpkin Blend is unsweetened at $34. For a neutral base, the Rice Protein has no gums or fillers at $29.
Every conversation sharpens the next one — ranking, phrasing and product understanding update from real outcomes, not guesses.
Every recommendation comes with a reason.
No black box. Each pick is scored and ranked against the signals that actually predict fit — visible to you, not just the shopper.
“Do you have anything vegan that's good for recovery?”
Pea & Pumpkin Seed Protein, Vanilla
The data already exists. It just isn't talking to itself.
Orders live in your storefront platform, engagement in Klaviyo, tickets in Zendesk, traffic in Google Analytics. Every tool has a fragment of the customer — no tool has the whole picture.
One model of your customer, your catalog and the distance between them.
From question to decision, automatically.
Every conversation Trayam has with a shopper becomes a data point in your dashboard — the questions, the reasoning behind each answer, and where your catalog is falling short.
- Do you have anything vegan?412
- What's your best gift under $50?356
- Is this true to size?298
- Do you ship to Canada?211
- What's your return policy?174
“sugar-free protein bars”
- Pea & Pumpkin Seed Protein89
- Sprouted Brown Rice Protein74
- Multi-Source Plant Blend61
What every team actually looks at.
One intelligence layer, three different questions. No exports, no analyst in the middle.
What are people asking for that we don't sell?
What's actually moving revenue?
Who's about to churn, and can we still reach them?
Merchants don't buy AI. They buy the outcome.
The numbers that move when Trayam is in front of every customer conversation.
The rate shoppers act on a recommendation Trayam has already reasoned through.
Know which customers are ready to buy again, and what to say to them, before they drift away.
Catch churn risk while there's still time to act, not after a customer has already gone quiet.
See predicted LTV per customer and double down on the segments and campaigns that actually grow it.
This isn't about AI. It's about revenue and retention.
Trayam exists to move a handful of numbers that actually matter to your business.
Increase repeat purchases
Know which customers are ready to buy again, and what to say to them, before they drift away.
Reduce churn
Catch churn risk while there's still time to act, not after a customer has already gone quiet.
Increase lifetime value
See predicted LTV per customer and double down on the segments and campaigns that actually grow it.
Give every team the same context
Support, marketing, and product stop working from different exports and start working from one record.
Detect opportunities before competitors
Spot emerging segments and behavior shifts as they happen, not in a report three weeks later.
Built for teams outgrowing their spreadsheets.
DTC brands
Scaling past spreadsheets and disconnected tools, with a single source of truth for every customer.
Subscription businesses
Watching churn and lifecycle health as closely as revenue, in real time rather than after the fact.
Multi-store retailers
Reconciling customer activity across storefronts, regions, and marketplaces into one coherent view.
Growing e-commerce teams
Giving support, marketing, and product the same customer context as they scale past a handful of tools.
Connect the commerce platform you run today.
Trayam starts with the systems it can sync from reliably. More connectors ship as the platform grows.
Prefer a spreadsheet? Import your catalog via CSV — no third-party connection required.
Built to a standard you can put in front of your customers.
See Trayam on your own catalog.
Book a demo to see how shoppers discover products on your store, or apply for the pilot to be among the first merchants live.